Refund policy

For purchases made through Apple or Google, refund eligibility and processing are governed primarily by the applicable store’s policies and tools. We do not independently process card refunds for those transactions.

You may be eligible for a refund when required by law or when the applicable store approves a refund request in line with its rules (for example, billing issues or qualifying purchase errors).

Start with the refund or report a problem flow in your App Store or Google Play account. If you need account-specific help from us, contact support using the contacts on the Contacts page.